Privacy policy

USound GmbH is committed to protecting the privacy of individuals who visit our website (“Users”)(collectively “you” or “your”). This Privacy Policy applies to data provided on or through the USound GmbH website located at www.usound.com and the content and the services offered by USound GmbH through the website (collectively, the “Services”) and describes USound GmbH’s privacy practices in connection with the USound GmbH Services. It also describes the choices available to you regarding use of your Personal Information (defined below) and how you can access and update this information. Use of information collected through the USound GmbH services shall be limited to the purposes of providing the Services for which the User or Client has engaged USound GmbH and as otherwise described in this Privacy Policy. Some information provided to us that may, either alone or when connected with other information to which we may have access, individually identify a Visitor or a User and that information may be referred to in this Privacy Policy as “Visitor Personal Information,” “User Personal Information,” or “Data” (collectively, “Personal Information”).

PRIVACY PRINCIPLES

USound GmbH follows these principles in order to protect your privacy:
We do not collect any more Personal Information than is necessary to provide the Services;
We only use your Personal Information for the purposes we specify in this Privacy Policy, unless you agree otherwise;
We do not keep your Personal Information if it is no longer needed; and
Other than as we specify in this Privacy Policy, we do not share your Personal Information with third parties.

1) USERS

What Information Do We Collect?

When a User registers with USound GmbH, information is needed such as the User’s Name, company name, business address, contact telephone number and email address. Some information provided to us may, either alone or when connected with other information to which we may have access, individually identify a User and that information may be referred to in this Privacy Policy as “User Personal Information.”
We do not knowingly collect information for children under 13 years old without the consent of their parents. In case some information are collected, the parents can request its immediate deletion from our systems.
For further information check our cookie policy: www.usound.com/cookie

How Do We Use Your Information?

USound GmbH uses information, including User Personal Information, provided by you to provide the Services and for business purposes such as processing and fulfilling orders, billing, service improvement, research, marketing and for other general business purposes. USound GmbH may share information, other than Personal Information, with third parties for business and marketing purposes.
USound GmbH will not share User Personal Information, or otherwise make User Personal Information available to any other parties except as provided in this Privacy Policy. We will not sell, rent, or exchange User Personal Information with any third parties without permission from you.
USound GmbH will share your information, including Personal Information, in order to respond to investigations, court orders, legal process, or to investigate, prevent or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of USound GmbH’s Terms of Service, or as otherwise required by law. If USound GmbH is required by law or an order of a court of competent jurisdiction to disclose your information, USound GmbH will promptly notify you of this requirement, if permitted by the court or applicable law, so that you may seek a protective order or other appropriate relief.
USound GmbH may also share User Personal Information with our trusted third-party service providers, who help us to provide the Services. We will ensure that those service providers are obligated to protect User Personal Information under contract terms which are no less protective than those set out in this Privacy Policy.
If USound GmbH is involved in a merger, acquisition, or sale of all or a portion of its assets, User Personal Information may be transferred to the acquiring person or entity and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of User Personal Information, as well as any choices you may have regarding User Personal Information.

General Data Protection Regulation (GDPR)

USound GmbH complies with all applicable GDPR requirements for the User Personal Information that it processes.
The following table sets out how we handle User Personal Information and our legal basis for doing so:

Purpose of ProcessingLegal Basis
To provide the service to youArt. 6(1)(a) – Consent
Art. 6(1)(b) – Performance of a contract
For us or to market our products and service youArt. 6(1) – Consent
To comply with legal obligationsArt. 6(1)(c) – Compliance with legal obligations
To extend USound business rangeArt. 6(1)(f) – Legitimate interest of the controller

Users have the following rights under the GDPR:

  • The right of access to User Personal Information;
  • The right to rectification or correction of any errors in User Personal Information;
  • The right to request deletion of User Personal Information;
  • The right to restrict or object to the processing of User Personal Information;
  • The right of portability in User Personal Information; and
  • The right to lodge a complaint with a supervisory authority.

USound GmbH does not engage in any automated decision making with User Personal Information.

2) HOW WE PROTECT YOUR INFORMATION

All of your Personal Information remains private and confidential. The security of your Personal Information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

USound GmbH maintains a comprehensive written information security program that complies with applicable law and generally accepted industry standards. Our program includes appropriate administrative, technical and physical safeguards, procedures and practices to protect Personal Information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, however, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about the security on our website, the USound GmbH® web application owned and operated by USound GmbH, or the Services, please contact us using the contact information below.

USound GmbH and its representatives will never request your account credentials. You should never share your USound GmbH account information, including your username and password, with anyone else. We recommend that you use a unique password for your USound GmbH account that is not associated with other websites. You should check your USound GmbH account regularly to ensure that your Personal Information has not been tampered with or altered.

Any suspicious activity regarding your account, including automated messages or calls from parties you cannot identify, should be reported to your site administrator and USound GmbH using the contact information below.

3) HOW WE MAY CONTACT YOU

USound GmbH will send a welcome email to account holders or Users  when they register on the website, and at times may send Service-related announcements. You cannot opt out of service-related emails if you are an account holder, as this is part of the USound GmbH® Services. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in each of these emails, or you can contact us using the contact information below.

4) CORRECTING, UPDATING, AMENDING AND REMOVING YOUR PERSONAL INFORMATION

You may correct, update, amend, or remove Personal Information by making the change on our User information page, sending a request to us through our contact us page, by telephone or postal mail at the contact information listed below. If you no longer desire to use our Services, you may deactivate the Services by contacting us by telephone or postal mail at the contact information listed below. You may withdraw your consent to our processing of your Personal Information at any time by contacting us using the contact information below, but that will mean we can no longer provide the Services or any other requested content to you. We will respond to your requests regarding changes to Personal Information or Service changes within the appropriate timeline under applicable law of your call or receipt of your request.

5) RETENTION OF PERSONAL INFORMATION

Notwithstanding anything in this Privacy Policy to the contrary, we will retain your information for as long as your account is active, as needed to provide you with the Services or necessary to fulfill the purpose for which it was collected, or as required by applicable law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6) “DO NOT TRACK” SETTING

Currently, various browsers offer a “do not track” or “DNT” option which sends a signal to websites’ visited by a user about the user’s browser DNT preference setting. USound GmbH does not currently respond to browsers’ DNT signals with respect to the website, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. USound GmbH takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard..

7) LINKS

Our website includes links to other websites whose privacy practices may differ from those of USound GmbH. If you submit information to any of those sites, your information is governed by the privacy policies that apply to those sites. We encourage you to carefully read the privacy policy of any website you visit.

8) PUBLICLY ACCESSIBLE PARTS OF OUR WEBSITE AND SOCIAL MEDIA FEATURES

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the contact information below.

Our website includes social media features, such as the Facebook Like button and widgets, the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing the features.

9) UPDATES TO THIS PRIVACY POLICY

USound GmbH may update this Privacy Policy from time to time and will notify account holders of significant changes in the way we treat any Personal Information, by sending a notice to the primary email address specified in your USound GmbH account. We may also place a prominent notice on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

10) CONTACT INFORMATION

For questions related to this Privacy Policy, or to correct, update, amend or request that we remove your Personal Information, or to contact USound GmbH’s Data Protection Officer, please contact privacy@usound.com.

11) INTERNATIONAL TRANSFERS

Wherever you use our website or access our Services, you understand and acknowledge that we may transfer, process, and store information about you in the United States and other countries, both within and outside of the European Economic Area. Please see below for more information about USound GmbH’s compliance with the Privacy Shield. By providing us with your information, you consent to the transfer to, and to the processing and storage of your information in, countries outside of your country of residence, which may have different data protection laws than those in the country in which you reside.